Here are our most frequently asked questions to help guide you, if you need more information, feel free to contact us.

What countries do you ship to?

Currently, we offer shipping within Australia only.

How much does shipping cost?

Shipping costs will be displayed at checkout before you complete your purchase.

Do you provide tracking information?

Yes, all orders are shipped with fully tracked mailing services. Once your order is dispatched, you will receive a shipping confirmation email with your tracking details.

How do I return an item?

If you would like to return an item, please contact us with your order details and the reason for return. Our team will guide you through the process.

How long will it take to receive my order?

Orders are typically processed within one business day and delivered within 4 to 5 business days, depending on your location in Australia.

What payment methods do you accept?

We accept major credit/debit cards, PayPal and other secure payment options available at checkout.

Can I change or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us as soon as possible. We can assist if the order has not yet been shipped.

What if my order arrives damaged or incorrect?

In the unlikely event that your order arrives damaged or incorrect, please contact us immediately with photos and we will resolve the issue promptly.

Do you offer exchanges?

Yes, exchanges are available for eligible items. Please contact us for further details.